This Privacy Policy reproduces Schedule 1 (Privacy and Data Protection Notice) to the JetKreate Platform Terms of Use and User Agreement.
SCHEDULE 1 – PRIVACY AND DATA PROTECTION NOTICE
This Schedule explains, in plain language, how JetKreate handles personal data. Please read it together with the main Terms and any cookie banner, consent notice or local privacy notice shown to you.
A. Who controls your data
JetSynthesys Private Limited operates JetKreate and is responsible for personal data where it decides how and why that data is processed, subject to applicable law. Registered office: 101–104, 1st Floor, Metro House, Mangaldas Road, Pune, Maharashtra – 411001, India; CIN: U93000PN2012PTC144453.
B. Data we may process
- Account data: your name, email address, login/account identifiers and account settings.
- Billing data: subscription and transaction status, invoices, plan details and payment metadata. Your full card/payment details are generally handled by the payment processor rather than stored by JetKreate.
- Inputs: prompts and any images, audio, video or files you submit for generation.
- Outputs and project data: generated content, project identifiers, generation history and credit usage.
- Public profile/share data: profile information and Public Artefacts you choose to make public.
- Technical data: IP address, device/browser information, security logs, usage events, error diagnostics and model/API request metadata.
- Support and grievance data: messages, complaint evidence and records needed to investigate and resolve an issue.
- Marketing preferences: whether you have chosen to receive promotional communications.
C. Why we process data
- to create and manage your account and provide requested generations;
- to send requests to AI/infrastructure providers and return Outputs;
- to manage credits, subscriptions, invoices and payment/fraud checks;
- to provide the public sharing and gallery features you choose to use;
- to keep the Service secure, prevent misuse, enforce these Terms and comply with law;
- to provide support and handle grievances, copyright/privacy complaints and account requests;
- to understand product performance and improve the Service using technical or aggregated information; and
- to send marketing only where you have opted in or another lawful basis applies.
D. AI providers and international processing
JetKreate may send Inputs and related request data to AI and infrastructure providers. At launch, providers are expected to include Google Cloud services in the United States, BytePlus services that may process data in China or other disclosed locations, and MagicRoll.ai in India. We will maintain the current provider information in the Service or Privacy Notice.
If personal data is transferred internationally, we will use any transfer mechanism, contractual safeguard or other legal basis required by applicable law. Provider locations and sub-processors may change over time.
JetKreate does not currently use your Inputs or Outputs to train its own AI or foundation models. If JetKreate introduces its own training feature in the future, that training will be carried out by JetKreate and will be subject to an updated Privacy Notice and any notice, consent or user choice required by law. JetKreate does not authorise third-party AI/model providers to use your Inputs or Outputs to train their foundation models. Providers may still process content to provide the requested generation and may keep limited logs for security, abuse prevention, service operation or legal compliance under the applicable provider arrangements.
E. Retention
- Inputs: JetKreate does not intend to keep a separate permanent copy after the processing workflow, except for limited processing, security/support records, legal records and backups.
- Free-user Outputs/project content: generally kept for up to 1 year, unless deleted earlier or a longer period is needed for legal or security reasons.
- Paid-user Outputs/project content: kept while the paid relationship continues and generally for up to 1 year after the user's last subscription ends, unless deleted earlier or longer retention is legally required.
- Billing, tax, fraud, security and legal records: kept for as long as required by law or legitimate compliance needs.
- Backups: deleted or overwritten through normal backup cycles, subject to legal holds and security requirements.
F. Your choices and rights
Depending on where you live, you may have rights to access, correct, update, delete, restrict or object to processing, withdraw consent, receive a copy or portability of certain data, or complain to a regulator. Send requests to support@jetkreate.com. We may verify your identity before acting.
If you withdraw consent, it will not affect processing already carried out lawfully and may mean that a feature requiring that data can no longer be used.
G. Public content
Anything you make public through a creator profile, share page or Public Artefact feature may be viewed, copied or reshared by others. Please do not make content public if you do not have the necessary rights or if it contains private or confidential information.
H. Marketing
We will use a separate opt-in for marketing where required. You can unsubscribe at any time. We may still send transactional, security, account and legal messages.
I. Security
We use reasonable technical and organisational safeguards appropriate to the Service. No online service is completely secure, so please protect your login details and avoid submitting sensitive information that is not needed.
J. Children
JetKreate is not intended for users under 18 at launch. We may suspend an account if we reasonably believe the user is under 18. Any future TeenSafe/student offering will have separate privacy and consent controls.
K. Cookies and analytics
JetKreate may use essential cookies and, where consent is required, analytics or marketing technologies. More information and choices will be available through the cookie banner or cookie notice.
L. Changes and contact
We may update this Privacy Schedule as providers, features, laws or processing change. We will notify you of material changes where required. Privacy/support contact: support@jetkreate.com. India Grievance Officer: Parimit Parmar.